Privacy Statement
SBI Factors Limited respects the privacy of our customers, partners, website users, and all stakeholders. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and platforms.
We are committed to safeguarding your privacy and ensuring the security of your data while providing transparent access to our reliable factoring and supply chain finance solutions.
1. Scope of this Privacy Statement
This Privacy Statement applies to all users of our services, including customers, partners, vendors, and website visitors who access or use the services of SBI Factors Limited through our website www.sbifactors.in or through any other channel of engagement.
2. Information We Collect
We may collect the following types of personal and business information:
- Personal Identification Information: Name, contact details, email address, PAN, Aadhaar, and KYC-related documents.
- Business Details: Company name, GSTIN, CIN, bank details, credit history, financial documents.
- Transactional Data: Invoices, factoring agreements, payment information.
- Technical Data: IP address, browser type, device identifiers, cookies, and website usage statistics.
- Communication Data: Any messages, emails, or call records with our support teams.
3. How We Use Your Information
We use your information for the following purposes:
- To evaluate and process factoring applications and transactions.
- To verify identity, perform KYC and AML checks.
- To provide, personalize, and enhance our services.
- For compliance with legal, regulatory, and statutory requirements.
- To communicate updates, offers, or alerts related to our services.
- For internal risk management, audits, and fraud prevention.
4. Data Sharing and Disclosure
We do not sell your personal information. However, we may share your data under the following circumstances:
- With authorized third-party service providers such as credit rating agencies, payment gateways, or verification partners.
- With regulatory and law enforcement authorities to comply with legal obligations.
- With SBI Group entities , only for relevant and permitted business purposes.
- In the case of business transfers , such as mergers or acquisitions.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. By continuing to browse the site, you consent to the use of cookies in accordance with this Privacy Statement. You can modify your browser settings to manage cookie preferences.
6. Data Security
We maintain robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or loss. All sensitive information is encrypted and stored in compliance with regulatory security standards.
7. Your Rights
Subject to applicable laws, you have the right to:
- Access and review your personal information.
- Request correction or update of inaccurate data.
- Withdraw consent for specific data uses (where applicable).
- Request deletion of your data, subject to statutory requirements
To exercise any of these rights, please contact us at info@sbifactors.in
8. Retention of Information
We retain personal and financial data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, and as required under applicable laws including RBI and SEBI regulations.
9. Third-Party Links
Our website may contain links to third-party websites. SBI Factors Limited is not responsible for the content or privacy practices of such external websites. We encourage users to read the privacy policies of every website they visit.
10. Privacy Statement Updates
This Privacy statement may be updated periodically to reflect changes in legal or regulatory obligations, or our internal practices. Updated versions will be published on our website with the effective date.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy statement or the handling of your data, please contact:
SBI Factors Limited
Email: info@sbifactors.in
Website: www.sbifactors.in