Vision, Mission & Values
VISION
Be the “Factor” of choice for Businesses across India.
MISSION
Empowering businesses, fostering trust, innovation & financial resilience through exceptional Factoring solutions.
VALUES
Our values establish a set of ethical principles that are instrumental in building and nurturing a shared organizational culture. They define who we are and guide how we interact with our customers, colleagues, stakeholders, and the public at large. Therefore, it is essential that we understand the behaviours these values demand. Only then can we truly embody the values of STEPS in both our words and actions.
Remember: It Starts with Us.
Living Our Values of STEPS
SERVICE
Serving our customers; providing ease and convenience; serving our nation; and growing together to deliver better.
TRANSPARENCY
Being transparent; earning public trust and confidence; acting responsibly with external stakeholders; and safeguarding SBI’s assets and resources.
ETHICS
Conducting ourselves with the utmost integrity; managing conflicts of interest—actual, potential, or perceived; handling the giving and receiving of gifts or entertainment appropriately; and reporting and preventing unethical activities.
POLITENESS
Treating customers with courtesy; showing respect to peers and colleagues—regardless of seniority; acting with empathy and passion; and promoting an inclusive and empowering culture.
SUSTAINABILITY
Contributing to the communities around us; collaborating with business partners to promote a greener future; and being a responsible corporate citizen.
